Minimum Computer Specifications

This minimum computer specification applies to E-LINK software version 16 when used with E-LINK communications hardware:
WIRELESS interface hardware product ref - DG1 used with AD1, M800, E4000, H500, R500, M600, M550, FP3, ESW, ICSW, LSW
USB interface hardware product ref: X4 used with E4000, H500, R500, FP2, FP3, DFP2, DFP4, M600, M550, ESW, ICSW, LSW
SERIAL interface hardware product ref: E3000 or CX4 used with H400, R400, FP1, M400, ESW, ICSW, LSW
This minimum computer specification applies to E-LINK software version 16 when used with E-LINK communications hardware:
  • Desktop & Laptop Requirements
  • Tablet and 2-in-1 Laptop Requirements
E-LINK version 16 software is compatible with Windows 10 or 11.
NOTE: 32-bit and 64-bit operating systems are supported.
Important note for laptop installations: Laptops require a dedicated graphics card or adaptor fitted, this option is not available on all laptop models. Integrated Graphic Chipsets, Discrete Class Graphics Chipsets and Hybrid Graphics are not supported.
Internet
Internet connection for updating operating system files
Operating Systems
Microsoft Windows 10 or 11 Home, Professional or Enterprise. NOT Windows 11 SE
64-bit versions
CPU
64-bit Processor (x86-64), running at 2GHz or Higher
RAM
2 GB or Higher
Software Installation
USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB flash drive containing the operating software
Graphics
Windows compatible dedicated video card with 2 GB minimum GDDR5 vRAM (100% DirectX compatible) with WDDM Driver.
Important Note: Onboard / Integrated Graphics / Hybrid Chipsets are NOT supported
Sound
Windows compatible sound card (100% DirectX compatible) and Speakers
Hard Drive
700Mb free disk space for installation. Patient Save Files will require more space
Input
100% Windows compatible mouse / pointing device and keyboard
Display
SVGA Monitor / Screen. Minimum screen resolution 1024 x 768 pixels
Hardware Connectivity
X4 and DG1: USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB hardware
E3000 or CX4: Dedicated serial port (RS232) for connection of Biometrics Ltd serial hardware
Output
Parallel, USB 2.0 or USB 3.0 port for Printer
Other Software
Adobe Acrobat Reader for use with the Biometrics Ltd PDF Report Output

Hardware NOT Supported

  • Onboard / Integrated / Hybrid or Discrete Graphics Chipsets
  • Non DirectX compliant Graphics Cards
  • Non DirectX compliant Soundcards

Known Conflicts

  • Microsoft Office Toolbar
  • Active Desktops and slideshow screensavers
  • Windows Sidebar and Gadgets
  • Google Desktop Sidebar
  • User Account Control (UAC) to be disabled during installation
E-LINK version 16 software is only compatible with Tablet PC's running the Windows 10 operating system.
NOTE: 32-bit and 64-bit operating systems are supported for Windows 10.
Internet
Internet connection for updating operating system files
Operating Systems
Microsoft Windows 10 or 11 Home, Professional or Enterprise. NOT Windows 11 SE
64-bit versions
CPU
32-bit Processor (x86), running at 1.33GHz or Higher (Quad Core)
RAM
2 GB or Higher
Software Installation
USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB flash drive containing the operating software
Graphics
Windows compatible dedicated video card with 2 GB minimum GDDR5 vRAM (100% DirectX compatible) with WDDM Driver.
Important Note: Onboard / Integrated Graphics / Hybrid Chipsets are NOT supported
Sound
Windows compatible Audio Device (100% DirectX and WDM compatible)
Hard Drive
1GB free disk space for installation. Patient Save Files will require more space.
Input
The E-LINK software is 100% touch screen enabled, however an optional Windows compatible mouse or pointing device and keyboard connected via USB or docking station will enhance general use during data entry and other program activities.
Display
10.8" HD screen. Minimum resolution1024x768 pixels
Connectivity
If required a USB Hub extender may be fitted to increase the number of USB ports.
X4 and DG1: USB 2.0 or USB 3.0 Port for connection of Biometrics Ltd USB hardware
Output
USB 2.0 or USB 3.0 port for Printer
Other Software
Adobe Acrobat Reader for use with the Biometrics Ltd PDF Report Output

Hardware NOT Supported

  • Generic Windows RT Devices
  • Microsoft Surface RT Devices
  • Non DirectX/WDM compliant Intergrated Graphics Chipsets
  • Non DirectX compliant Graphics Cards
  • Non DirectX compliant Audio Device

Known Conflicts

  • Requires solid color desktop
  • Microsoft Office Toolbar
  • Active Desktops and slideshow screensavers
  • Windows Sidebar and Gadgets
  • Google Desktop Sidebar
  • User Account Control (UAC) to be disabled during installation